Privacy Policy || Homelengo - Real Estate React Nextjs Template

Privacy Policy

1. Introduction

MAG Property Hub ("we," "us," or "our") is dedicated to maintaining the trust and confidence of our users by protecting the privacy and security of their personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you access and use our platform, including our website (e.g., https://magpropertyhub.com/) and any related mobile applications or services (collectively, the "Platform"). By using the MAG Property Hub Platform, you consent to the data practices described in this Privacy Policy.

Our commitment is to transform the real estate experience by building a safe, smart, and efficient property ecosystem that protects the rights and interests of all stakeholders, including property seekers, owners, professionals, and investors. This Privacy Policy is designed to help you understand how we achieve this with respect to your data.

2. Information We Collect

We collect information to provide and improve our services, to personalize your experience, to communicate with you, and to ensure the security of our Platform. The types of information we collect vary depending on your interaction with the Platform.

Information You Provide Directly:

When you register for an account, we collect personal information such as your name, email address, phone number, and password.
If you are a property owner or agent, we may collect details about your property listings, including addresses, descriptions, images, videos, and legal documentation.
When you engage in transactions on the Platform, such as rent payments or property purchases, we collect financial information, including payment card details and transaction history.
When you communicate with us or other users, we collect the content of those communications, including in-app messages, emails, and support inquiries.
If you participate in surveys, contests, or promotions, we may collect your responses and any information you provide in connection with those activities.

Information We Collect Automatically:

We collect usage data about how you interact with our Platform, such as the pages you view, the links you click, the searches you conduct, and the features you use.
We collect device information, including your IP address, browser type, operating system, device identifiers, and mobile network information.
We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. These technologies help us to remember your settings, personalize content, and analyze traffic.
We may collect location data, such as your device's GPS coordinates, to provide location-based services, such as property searches and mapping features.

Information We Collect from Third Parties:

We may receive information about you from third-party sources, such as identity verification services and credit bureaus, to verify your identity and prevent fraud.
If you connect your MAG Property Hub account with a social media account, we may receive information from that account, such as your profile information and contacts.

3. How We Use Your Information

We use the information we collect for various purposes related to the operation and improvement of our Platform and the services we offer:

Providing and Maintaining Our Services:

To create and manage your account, process transactions, and provide customer support.
To facilitate property listings, searches, rentals, sales, and property management.
To verify property ownership and agent authorization.
To enable communication between users, such as between property owners and tenants or between buyers and sellers.

Personalizing and Improving Your Experience:

To personalize the content and advertisements you see on our Platform.
To provide recommendations and search results that are relevant to your interests.
To analyze Platform usage and gather feedback to improve our services and user experience.
To conduct research and development to create new features and functionality.

Communicating with You:

To send you transactional communications, such as account confirmations, payment reminders, and service announcements.
To send you marketing and promotional communications about our services and offers, where permitted by law.
To respond to your inquiries and provide customer support.
To notify you of important updates to our Platform or policies.

Ensuring Security and Preventing Fraud:

To protect the security and integrity of our Platform and prevent fraud, unauthorized access, and other illegal activities.
To verify your identity and the authenticity of property listings.
To enforce our terms of service and other policies.

Complying with Legal Obligations:

To comply with applicable laws, regulations, and legal processes.
To respond to lawful requests from government authorities.

4. How We Share Your Information

We may share your information in the following circumstances:

With Other Users:

To facilitate transactions and communication between users. For example, we may share your contact information with a property owner when you express interest in renting their property, or with a buyer when you are selling a property.
If you are a property agent, we may share your profile information and property listings with potential tenants and buyers.

With Service Providers:

We may share your information with third-party service providers who assist us with various functions, such as payment processing, data analysis, email delivery, hosting, and customer support.
These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.

For Legal Reasons:

We may disclose your information to law enforcement, government agencies, or other third parties if we believe that disclosure is necessary to comply with a legal obligation, to protect our rights or the rights of others, to prevent fraud, or to protect the safety of users.

In Connection with Business Transfers:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

With Your Consent:

We may share your information with third parties with your explicit consent.

Aggregated and Anonymized Information:

We may share aggregated and anonymized information (information that does not identify you individually) with third parties for various purposes, such as analytics, research, and marketing.

5. Data Security

We take the security of your information seriously and implement reasonable measures designed to protect it from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption technologies, such as Secure Socket Layer (SSL), to protect sensitive information during transmission.
Secure Storage: We store your information on secure servers with restricted access.
Access Controls: We implement access controls to limit employee access to personal information to only those who need it to perform their job duties.
Regular Security Assessments: We conduct regular security assessments and vulnerability testing to identify and address potential security risks.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to provide you with our services, to fulfill the purposes outlined in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the type of information and the purpose for which it is processed.

When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies and applicable laws.

7. Your Rights

You have certain rights regarding your personal information, subject to applicable law. These rights may include:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
Right to Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 10. We may require you to verify your identity before responding to your request.

8. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Links to Other Websites

Our Platform may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@magpropertyhub.com
Phone: +2348073004080
Through our in-app support features.

We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Platform and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the posting of any changes constitutes your acceptance of the revised Privacy Policy.

Last Updated: May 1st, 2025